64 Hurontario Street, Suite 166 - Collingwood, Ontario L9Y 2L6
705-890-6794
OPEN 24 HOURS
info@liveincomfortcleaning.ca
We have many convenient options. Simply click the "Get a Quote" button found at the top right hand side of the page. You may also wish to call, text, email, or login to the Client Hub (for past or existing clients).
Yes, we offer convenient Flat Rate Pricing options in most cases that ensure our team can take the time they require to efficiently and effectively clean your space. If you are being charged on an hourly basis, you'll be billed for the actual time taken to complete the cleaning. We document our arrival and departure times for each visit using our software partner, Jobber, for your records and ours. This information is available for you to view in the Client Hub.
No, we have many convenient options for you to obtain a quote site unseen by providing us with some basic details that will allow us to give you an accurate quote. You can get a quote and book your cleaning online.
Cleaning supplies are provided and proper precautions are in place to avoid cross-contamination such as disposing of certain cleaning supplies and PPE after each clean. However, we do recommend that we use the client's vacuum if possible to avoid cross contamination between sites. With that being said, we will arrive with our vacuums in case they are needed.
Please contact us within 24 hours and we’ll make arrangements to rectify the situation. We have a satisfaction guarantee that we stand by.
We don’t guarantee same-day booking requests. But, depending on the day, we may be able to meet this requirement.
It’s completely up to you. If you’re not going to be home, make sure you let us know how to access your house by providing these details upon booking confirmation or by adding it to your profile in the Client Hub.
Yes, most of the time. However, we allow a one-hour window due to traffic and weather circumstances. In scenarios where your cleaner will be late, you will be contacted to let you know the ETA.
You are not charged until after the cleaning has been completed. You'll be invoiced upon completion of the job. You can conveniently make payments securely online or in person. We accept all major credit cards, e-transfers and PayPal.
No, you don’t have to commit to any contracts or pre-determined number of appointments. However, we ask that if you need to cancel, please try to give us a minimum of 24-hours notice if possible.
Please visit our services section of our website and select the type of cleaning you are interested in. You'll see a list of what's included in each room of your house during each cleaning. You can also request extra items via your customer dashboard.
Cleaning supplies are provided and proper precautions are in place to avoid cross-contamination such as disposing of certain cleaning supplies and PPE after each clean. However, we do recommend that we use the client's vacuum if possible to avoid cross contamination between sites. With that being said, we will arrive with our vacuums in case they are needed.
We offer a range of services from one-time cleaning, monthly cleaning to move-in and move-out cleaning. You can see the different services by visiting the front page and clicking on the “Services” button on the menu at the top of the page.
Only one cleaner is sent to your home. If you’re on a recurring schedule, we’ll do our best to match you with the same person going forward.
Absolutely. The cleaners go through a screening process that includes a full background check. We are fully bonded and insured with $2 million dollar general liability insurance. Rest assured, you are in capable and trustworthy hands.
